4 Comments
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Elle Nicole's avatar

I really appreciate the Scenarios because they are real-world realities for all Customer Success Managers.

Out of all the "strategies" on how to be effective and efficient as a CSM, don't forget the ones hardly no one talks about:

Take your PTO

Take care of yourself

Arinze Okonkwo's avatar

Absolutely agree! Remember to prioritize yourself!

Chi Lam's avatar

This one surely resonates with me, Arinze!

Arinze Okonkwo's avatar

I'm glad to hear that, Chi!